Delivery note

What is a delivery note, and how is it different from a delivery ticket, packing slip or GRN?

On a construction site the delivery note is often the only record of what reached the site. What it contains, what the other names mean, and why it matters when the invoice arrives weeks later.

Checked on · 6 min read

What does a delivery note contain?

There is no single international template, but most delivery notes carry the same core information. The point of the document is to describe the goods, not to bill for them, so prices are usually absent — they come later, on the invoice.

  • Supplier and customer — names, addresses and, in many countries, tax IDs.
  • Delivery address — for a contractor, the job site, which is how the cost ends up on the right project.
  • Document number and date — the reference the invoice should later point back to.
  • Items and quantities — product description, quantity and unit (m³, t, kg, units, m²).
  • Order or contract reference — a purchase order number, call-off or contract reference, when the supplier fills it in.
  • Signature of the receiver — plus, often, handwritten notes: short deliveries, damaged items, times.

Delivery note, delivery ticket, packing slip, bill of lading, GRN: what is the difference?

The same job — proving what arrived — goes by different names in different markets, and a few neighbouring documents are easy to confuse with it. Usage varies by trade and company; the table shows the common meaning.

TermWhere it is usedWhat it isPrices?
Delivery noteUK, Ireland (also "delivery docket" in Ireland and Australia)Document that travels with the goods and is signed on receiptUsually not
Delivery ticketUS, mostly bulk materials (ready-mix concrete, aggregates, asphalt)Per-load delivery record, often with weights, volumes and timesSometimes
Packing slipUS, boxed goods from distributorsList of the items packed in a shipmentNo
Bill of lading (BOL)Freight and logisticsThe carrier’s receipt and contract of carriage — not the supplier’s delivery recordNo
Goods received note (GRN)Buyers with stores or an ERP (US: receiving report)The buyer’s own internal record that goods were receivedNo
Guia de remessaPortugalLegally required transport document for goods in circulationNot required

Do not treat a bill of lading as a delivery note

A bill of lading documents the transport contract between shipper and carrier. On a construction invoice check you want the supplier’s delivery record, signed on site.

Why does the delivery note matter on a construction site?

Construction materials arrive continuously and in small pieces: a truck of concrete, a pallet of blocks, a bundle of rebar. The site manager or foreman checks the load, signs, and keeps a copy. Weeks later the supplier sends an invoice — often one monthly invoice covering dozens of deliveries — to the office, where someone who never saw the trucks has to decide whether to pay it.

That is why the signed delivery note matters: it is the only independent evidence of what reached which site, in what quantity, on what day. Without it, the invoice can only be checked against itself. With it, finance can answer the question that matters — was everything we are billed for actually delivered? — and the site can see what its materials really cost.

Most contractors check invoices by matching three things: the delivery notes, the invoice and the agreed prices. We explain that method step by step in how to reconcile supplier invoices, and the difference between the two documents in delivery note vs invoice.

What should the person receiving the goods check before signing?

A signature on a delivery note is read later as "received as described". A minute at the gate saves an argument at month-end.

  1. 01Check the delivery address and the project: is this load meant for this site?
  2. 02Compare the items on the note with what is on the truck — product, size, grade or class (for example C25/30 concrete, or 16 mm rebar rather than 20 mm).
  3. 03Count or estimate quantities and write any shortfall or damage on the note before signing.
  4. 04For timed deliveries such as ready-mix concrete, write the arrival and discharge times; they drive waiting-time charges.
  5. 05Sign legibly, keep your copy, and get it to the office the same day — a photo is enough if the paper stays on site.

Delivery notes in Portugal: the guia de remessa

In Portugal the delivery note is not just a commercial courtesy. Goods moving between businesses must travel with a transport document under the goods-in-circulation regime (Decreto-Lei 147/2003), and the most common one is the guia de remessa. It has a legally defined minimum content, carries a unique document code (the ATCUD) and, for most suppliers, is reported to the tax authority before the truck leaves.

If your company has projects in Portugal, read guia de remessa explained and ATCUD explained.

How Audiree works with delivery notes

Audiree was built in Portugal and works today with Portuguese construction companies. The site team photographs each delivery note when it arrives (or forwards the PDF); AI reads every line — article, quantity, unit, price where there is one — and matches each line, by meaning rather than identical text, to the supplier contract for that project. When the invoice arrives, it is checked against the delivery notes and the contract with ten deterministic validations. What matches is approved automatically; divergences go to a review queue with the exact difference.

The reading does not depend on a particular layout, so notes from any supplier can be processed. If you run projects outside Portugal, a demo with your own documents is the honest way to see whether it fits.

Frequently asked questions

Does a delivery note include prices?

Usually not. Its job is to describe what was delivered; prices come on the invoice. Some suppliers print prices on delivery tickets, but in Portugal, for example, the law does not require them on a guia de remessa.

Who signs the delivery note?

The person receiving the goods — on a construction site, typically the foreman, site manager or storekeeper. The supplier or driver keeps one signed copy and the site keeps another.

Is a delivery note the same as a proof of delivery?

In practice, the signed delivery note is the proof of delivery. Some carriers issue a separate proof-of-delivery record, but for checking a supplier invoice the signed note is what you need.

What is a delivery docket?

The Irish and Australian name for a delivery note. The contents and purpose are the same.

How long should delivery notes be kept?

It depends on the country and on whether the note supports your accounting records. In Portugal, for example, transport documents must be kept until the end of the fourth year after issue, without prejudice to the longer VAT retention rules for supporting documents — confirm with your accountant.

Sources

  1. 1.Doxis (ex-Klippa) — delivery note OCR page, using the term "delivery docket"
  2. 2.Portal das Finanças — FAQ on the goods-in-circulation regime
  3. 3.Decreto-Lei 147/2003 — goods-in-circulation regime, consolidated text (Diário da República)

Demo

Watch the matching do itself.

Bring two contracts and a month of delivery notes and invoices. In 30 minutes we run your own documents live, line by line, with your numbers.